Standard Shipping Information


Shipping typically occurs within 72 hours of order placement, however, please allow up to 10-12 days for delivery. Unfortunately, we do not ship internationally at this time. Delivery is limited to the 50 United States and we cannot ship to APO or FPO addresses at this time. When shipping to Alaska or Hawaii, additional shipping charges will apply. Shipping cost is based off order total for standard products. DEMDACO reserves the right to update or modify this shipping policy at any time without prior notice.

 Please refer to the chart below for estimated rates:

Order Total Ground
$0.01 - $74.99 $5.95
$75.00 - $199.99 $10.95
$200.00 - $299.99 $18.95
$300.00 - $399.99 $27.95
$400.00 - $499.99 $35.95
$500.00 - up $44.95

Freight Truck

Certain instances may occur where shipment (due to item weight or dimensions) would require delivery services via Freight Truck. The Ground shipping rate schedule above will have an additional handling fee of $100 that will be applied to your order in these circumstances (example: order total = $400 + $35.95 Ground Shipping + $100 Freight handling fee = $535.95). All freight truck products display their shipping method within each product detail page.

 

Payment Types

We accept credit card payments only with the following types of cards: Visa, MasterCard, American Express and Discover.

 

Online Payments

You can shop on this Website with confidence.

We have partnered with 3Delta Systems (3DSI), a leading payment services provider, to tokenize card data and to accept credit payments safely and securely for our customers. We are utilizing 3Delta Systems CardVault tokenization service to protect your sensitive cardholder data and 3Delta assists us by routing our transactions into the payment networks.

3DSI helps demdaco.com adhere to strict industry standards for payment processing, including:

• 256-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions

• Industry leading encryption and security protocols to protect customer information

• Compliance with the Payment Card Industry Data Security Standard (PCI DSS)

For additional information regarding 3Delta Systems payment services, visit www.3dsi.com

 

Hand-crafted Products

Many of our products are hand-crafted and have slight variations in color, texture and finish that are common and inherent to the nature of hand-crafted items, as well as the materials in which they are manufactured. These discrepancies do not pose or infer a defect in the product.

 

Product Availability

In extremely rare cases, an item might be listed as in stock, but due to traffic and multiple customers ordering the same product at the same time, the product may be backordered. If this occurs, you will be notified and given the option to keep your order on file until the items returns to stock, cancel your order or replace the item with another.